Privacy Policy – Andujo Home Loans LLC dba Andujo Home Team
Effective Date: January 1, 2026
🔒 IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Andujo Home Loans LLC dba Andujo Home Team ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as customer service, SMS delivery, and operational support) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information We Collect
Personal Information
Name, email address, phone number, and physical address
Payment information (when applicable)
Communication preferences and consent records (including SMS opt-in timestamps)
Non-Personal Information
IP address, browser type, and device information
Website usage data and analytics
Cookies and similar tracking technologies
Customer Communication
Inquiry and support records
Appointment details
Service history and feedback
2. How We Use Your Information
We use your information to:
Provide and improve our mortgage services
Respond to inquiries and support requests
Send service-related communications (including SMS)
Process transactions and manage accounts
Maintain records of consent and communication preferences
Improve website functionality and security
3. SMS Messaging & Compliance
SMS Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Andujo Home Loans LLC dba Andujo Home Team.
Consent is not a condition of purchase.
Message Types
Non-Marketing Messages (Default):
Appointment reminders
Loan updates
Account notifications
Customer support messages
Marketing Messages (Only with Separate Consent):
Promotional offers
Service announcements
Marketing updates
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message & Data Rates
Message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by replying STOP.
You will receive a final confirmation message and no further messages will be sent unless you opt in again.
Help Instructions
Reply HELP for assistance or contact us at:
📧 [email protected]
📞 +1 619-410-2626
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
4. Information Sharing & Disclosure
We do not sell or rent personal information.
We may share information with:
Trusted service providers (CRM, SMS platforms, payment processors)
Legal authorities when required
Business partners in the event of a merger or acquisition
All vendors are contractually required to maintain confidentiality and data security.
5. Data Security
We implement appropriate security measures including:
Data encryption
Secure access controls
Regular monitoring and audits
Employee training on data protection
6. Cookies & Tracking Technologies
We use cookies to:
Improve website performance
Analyze traffic and usage
Store user preferences
You may disable cookies in your browser settings.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your data
Withdraw consent at any time
Opt out of SMS (Reply STOP)
Request details about how your data is used
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
10. Contact Information
